Privacy Policy

HiveRespite (“we,” “us,” or “our”) operates the website at hiverespite.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using HiveRespite, you consent to the practices described herein.

What We Collect

We may collect the following personal information when you use our service:

• Name — provided when you create an account or submit an inquiry.
• Email address — used for account communications and inquiry responses.
• Phone number — optionally provided when submitting inquiries to service providers.
• Usage data — collected automatically via cookies, including pages visited, time spent, browser type, device information, and referring URLs.

How We Use It

We use the information we collect for the following purposes:

• To connect you with service providers listed on HiveRespite.
• To improve and optimize our website, features, and user experience.
• To analyze usage trends and site performance through aggregated analytics.
• To communicate with you about your account, inquiries, or updates to our service.

Third-Party Services

We rely on the following third-party services to operate HiveRespite. Each has its own privacy policy governing data handling:

• Supabase — database and authentication infrastructure.
• Stripe — payment processing for premium listings and transactions.
• Google Analytics — website traffic analysis and usage reporting.
• Vercel — website hosting and content delivery.

Sharing With Providers

When you submit an inquiry through HiveRespite, the information you provide (name, email, phone number, and message content) is shared directly with the service provider you are contacting. We do not control how providers use this information once it is received. We encourage you to review the privacy practices of any provider before submitting personal information.

Cookies

We use cookies and similar tracking technologies to enhance your experience. The cookies we use include:

• Google Analytics (GA4) — collects anonymized usage data to help us understand how visitors interact with our site.
• Session cookies — maintain your login state and session continuity.
• Preference cookies — store your settings such as location and search filters.

You can disable cookies through your browser settings. Note that some features may not function properly without cookies enabled.

Your Rights

Under the California Consumer Privacy Act (CCPA) and other applicable privacy laws, you have the following rights:

• Right to access — request a copy of the personal information we hold about you.
• Right to delete — request deletion of your personal information from our systems.
• Right to opt out — opt out of the sale or sharing of your personal information. We do not sell personal information.

To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 45 days.

Data Retention

We retain personal information for up to 12 months from the date of collection or your last interaction with our service, whichever is later. After this period, your data is permanently deleted from our systems unless retention is required by law.

Contact

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

[email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of HiveRespite after changes are posted constitutes acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.